FMB964 Product Change Notifications

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Main Page > Fleet management > FMB964 > FMB964 Product Change Notifications
  Product change notifications (PCN) is way of informing customers of upcoming changes related to Teltonika products. This includes outward appearance adjustments, hardware improvements, firmware changes, changes to package contents, etc. 

This page stores information regarding changes to the FMB964. Below you will find a list of both upcoming and already implemented changes sorted from newest to oldest (top to bottom).

2020.01.22: Base firmware update

We would like to inform you about base firmware update for FMB964 starting from January 22th, 2020. New production firmware version will be 03.25.15.Rev.01.

Change description
Change type Firmware update
Detailed description Key improvements from last production firmware are listed in errata: https://wiki.teltonika.lt/view/FMB964_firmware_errata
Old version:
FMB964 03.25.05.Rev.00
New version:
FMB964 03.25.15.Rev.01
Change reasons FMB964 base firmware version update
Product release date 2020 January 22th.
Affected products
Model Affected order codes Order code changes
FMB964 FMB964******* order codes with base Firmware Update firmware
Change impact
Risk assessment Client's special firmware versions or order codes with special firmware will not be updated to latest base firmware automatically
Suggested implementation plan If you are using special firmware version and would like an upgrade to new features of latest base firmware, please contact your Teltonika sales manager.

2019.07.22: new no brand Eco friendly boxes

Effective September 2019, FMB964 trackers with no brand packaging will be shipped with a new no brand eco friendly box.

Change description
Change type Packaging
Detailed description Improved and more environmentally friendly packaging box
Old single packaging version:

Small-white-cut.png

Dimensions: 165 (W) x 145 (D) x 35 (H)
New single packaging version:
Small-eco-cut.png

Dimensions: 175 (W) x 150 (D) x 35 (H)
Old group packaging version:

Large-white-cut.png

Dimensions: 355 (W) x 175 (D) x 60 (H)
New group packaging version:
Large-eco-cut.png

Dimensions: 355 (W) x 175 (D) x 60 (H)
Change reasons The new box is better for the environment
Product release date Devices with new packaging will be released in manufacturing from september with 2 months of transition period. Over this period devices with white packaging can be delivered as well as devices with the new eco boxes.
Affected products
Model Affected order codes Order code changes
FMB001, FMB010, FMB100, FMB110, FMB120, FMB122, FMB125, FMB202, FMB204, FMB900, FMB920, FMB964, FMT100, FMB130, MTB100. FMB001******, FMB010******, FMB100******, FMB110******, FMB120******, FMB122******, FMB125******, FMB202******, FMB204******, FMB900******, FMB920******, FMB964******, FMT100******, FMB130******, MTB100******. No changes
Change impact
Risk assessment No risk factors encountered with this change
Suggested implementation plan Due to the new look of boxes we strongly recommend to update your marketing materials. Because of the new color of the packaging box, if necessary, update your branding materials (stickers, logo layouts).
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

2019.06.14: Device module information display changes

We would like to inform you, that information display on device module TM2500 will be updated in factory from july 2019.

Change description
Change type External/visual
Detailed description Information display on TM2500 module will change from sticker to laser print. Information provided on module will remain the same.
Old Version:
TM2500 sticker v1.png
New Version:
TM2500 laser v1.png
Change reasons Laser printing will increase reliability, speed, and will reduce paper waste.
Product release date Devices with new module marking will be released in manufacturing from july with 2 months of transition period. Over this period devices with sticker can be delivered as well as devices with laser print.
Affected products
Model Affected order codes Order code changes
FMB001, FMB010, FMB100, FMB110, FMB120, FMB122, FMB125, FMB202, FMB204, FMB900, FMB920, FMB964, FMT100, FMB640, FMB130, MTB100, TMT250, GH5200. FMB001******, FMB010******, FMB100******, FMB110******, FMB120******, FMB122******, FMB125******, FMB202******, FMB204******, FMB900******, FMB920******, FMB964******, FMT100******, FMB640******, TMT250******, FMB130******, MTB100******, GH5200******. No changes
Change impact
Risk assessment The change will not affect clients. All the module characteristics will remain unchanged. The only sticker on module will be changed to laser print. The displayed information will remain the same.
Suggested implementation plan. Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in the customs clearance process.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2019.04.12: new eco friendly box

Effective April 2019 week 18, FMB964 trackers will be packed with a new eco friendly box.

Change description
Change type Packaging
Detailed description Improved and more environmentally friendly packaging box
Old version:
DSC 0028 iskirpta v2.png
New version:
Small-box FM3001.png
Change reasons The new box is better for the environment
Product release date April 2019, week 18
Affected products
Model Affected order codes Order code changes
FMB964 FMB964******* No changes
Change impact
Risk assessment No risk factors encountered with this change
Suggested implementation plan Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in customs clearance process.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2019.04.12: new eco friendly box

Effective April 2019, FMB964 trackers will be shipped with a new eco friendly box.

Change description
Change type Packaging
Detailed description Improved and more environmentally friendly packaging box
Old version:
FMBYX long box blue 1 .png
New version:
FMBYX long box eco.png
Change reasons The new box is better for the environment
Product release date April 2019
Affected products
Model Affected order codes Order code changes
FMB964 FMB964******* No changes
Change impact
Risk assessment No risk factors encountered with this change
Suggested implementation plan Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in customs clearance process
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2019.04.10: IMEI/SN display on device Changes

We would like to inform you, that IMEI/SN info display on FMB964 device will be updated in factory from june 2019.

Change description
Change type External/visual
Detailed description IMEI/SN info on device display change from barcode to QR
Old Version:
IMEI SN Barcode 10x25mm.png
New Version:
IMEI SN QR 10x25mm.png
This change will not affect device packing and logistic lists. It will remain as barcode.
Packing and list.png
Change reasons QR format will increase reliability and minimize error rate, because of the error correction feature and improved reading in low contrast.
Product release date Devices with new QR Code format will be released in manufacturing from June with 2 months of transition period. Over this period devices with barcode can be delivered as well as devices with QR code.
Affected products
Model Affected order codes Order code changes
FMB964 FMB964****** No changes
Change impact
Risk assessment Risk assessment for devices management required
Suggested implementation plan Due to changes in device information display we strongly recommend to check, and prepare your tools to read QR codes.
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.

2019.02.20: Top Tampography Changes

We would like to inform you, that tampography of FMB964 device was updated in factory on the 20th of February.

Change description
Change type External/visual
Detailed description Top tampography design changed
Old Version:
FMB964 black old .png
New Version:
FMB964 new.png
Change reasons 1. Updated Teltonika address to Saltoniskiu st. 9B-1
2. Added WEEE label. (WEEE - Waste from Electrical and Electronic Equipment)
3. Changes to device description
Product release date Updated tampographs will be used from the time when the stock will be sold all leftovers. Planned date: 2019.03.XX
Affected products
Model Affected order codes Order code changes
FMB964 FMB964******* No changes
Change impact
Risk assessment No risk factors encountered with this change
Suggested implementation plan Due to changes in device appearance we strongly recommend to contact your customs agent with our change log information, to avoid any unexpected delays in customs clearance process
Acknowledgement of PCN receipt
If no feedback is received within two weeks after the issue date of this notification - Teltonika may accept that this change has been tacitly accepted and can implement the change as indicated above

To download the pdf version of this notification, click here.